Customer Relationship Management with SAP

Short Description: This course integrates important and timely marketing and supply-chain management topics with issues surrounding the use and management of advanced enterprise technologies from SAP. Interactive tutorials from SAP (available for online access) – download and install SAP’s tutorial player.
Content Inside: Understand how the technology platform underlying SAP’s CRM Software Solution fits within the [...]

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Microsoft Dynamics CRM Product Reviewer’s Guide

Microsoft Dynamics TMCRM version 3.0 was designed specifically to address these requirements. Microsoft ® CRM is designed to work the way you do, work the way your business does, and work the way technology should.
Contents Inside:
Introduction: Microsoft Dynamics CRM……….3
It’s About the Business — Not the Technology……..3
Sales: Create Demand and Generate New Business………4
Marketing: Better Decision Making [...]

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